Your privacy is a priority at vipph. This page explains exactly what personal information we collect from Philippine members, how we use it, and the steps we take to keep it safe. Please read it carefully before registering or using our platform.
When you register and use vipph, we collect certain personal information that is necessary to operate the platform safely and in compliance with Philippine regulations governing online entertainment. The information we gather includes your full name, date of birth, contact details such as your mobile number and email address, and your registered payment method details. We also collect technical data such as your device type, browser, IP address, and usage patterns on the platform — this helps us improve performance and detect any unusual activity that could affect your account security. All data collection is conducted lawfully, fairly, and transparently in line with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules as applicable to Philippine members.
We use the information you provide primarily to verify your identity, process deposits and withdrawals in Philippine pesos, and deliver the sports betting and casino-style entertainment services you signed up for. Your contact details allow us to send you account notifications, security alerts, and — where you have opted in — updates about promotions and offers. We do not use your personal data to make automated decisions that produce significant legal effects without human review, and we do not sell, rent, or trade your personal information to any third party for their own marketing purposes. Your data is processed only for the specific purposes outlined in this policy, and we apply the principle of data minimisation — we collect only what is genuinely needed, nothing more.
Your name, birthdate, email, and mobile number are collected at sign-up to verify your identity and ensure you meet the age requirement for Philippine online gaming. This data is stored securely and used only for account management purposes.
We collect the details needed to process PHP deposits and withdrawals through your chosen local payment method. Payment data is handled in accordance with PCI-DSS standards and is never stored in full on our systems beyond what is required for transaction processing.
Technical data including your IP address, device model, and browsing behaviour on the platform is collected automatically. This data helps us deliver a smooth mobile experience, prevent fraud, and maintain platform stability for all Philippine members.
Under the Data Privacy Act of 2012, all registered members of vipph who are located in the Philippines have specific rights with regard to their personal data. You have the right to know what personal information we hold about you, and to request a copy of that data in a clear and accessible format at any time. You also have the right to request corrections to any inaccurate or incomplete data we hold, and to withdraw your consent to certain types of processing where consent is the legal basis on which we rely. If you believe your data has been processed unlawfully, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
You may request the deletion of your personal data in circumstances where it is no longer necessary for the purpose it was collected, or where you have withdrawn consent and there is no other lawful basis for continued processing. Please note that some data may need to be retained for a period required by law or regulation — for example, transaction records may be retained to satisfy financial compliance obligations. To exercise any of your data rights, you can contact our support team directly through the details provided on this page. We will acknowledge your request promptly and aim to respond fully within the timeframes required under Philippine law.
vipph uses cookies and similar tracking technologies to maintain your session when you are logged in, remember your preferences, and understand how members interact with different parts of the platform. Cookies are small text files stored on your device by your browser, and they are essential for the secure and efficient operation of the vipph platform. Without session cookies, you would not be able to stay logged in as you navigate between pages, and platform features such as your bet slip and account balance would not function correctly. We also use analytics cookies to understand aggregate usage patterns — for example, which sections of the platform are most visited by Philippine members — so that we can improve the overall experience.
You can manage or disable cookies through your browser settings at any time, though disabling essential cookies may affect your ability to use the platform fully. We do not use third-party advertising cookies or share your browsing data on vipph with external ad networks. If you continue to use the platform after being informed about our cookie practices, this constitutes your consent to the use of cookies as described here. For any questions about cookies or data tracking on vipph, please reach out to our support team at the contact details listed below.
If you have any concerns about how vipph handles your personal data, our FAQ page covers the most common privacy and account queries. You can also register a free account and explore the platform settings to review your data preferences directly.
Contact us at: [email protected]